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Geneva C.

Contributor Level

Total Points
81

1 Review by Geneva

  • LiveCareer

8/17/15

Ok I understand the trial but seriously I couldn't even find the damn canellation button and when I called last week I also asked for a refund but no my ACCOUNT GOT OVERDRAFTED the guy i talked to didnt even hear me ask for a refund apparently. This is serious bull$#*! i honestly hate the damn website!

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Laura T. – LiveCareer Rep

Hi Geneva C.,

I’m very sorry that you were unable to find the cancellation link on the website and did not get the best customer service experience. For future reference, you can cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request customerservice@livecareer.com. Once your subscription is cancelled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Geneva Has Earned 1 Vote

Geneva C.'s review of LiveCareer earned a Very Helpful vote

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