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We tried to book a vacation home through home away. When we didn't hear from the renter within 24 hours of booking we contacted HomeAway; that was 5 days ago and we have not heard from them. They seem to be very unprofessional and unresponsive. As a family that frequently rents vacation homes I have some experience with various services and this is by far my worst experience. There is nothing about this site that I can recommend.
Gemma G.'s review of HomeAway earned 4 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
