Gem L.

I saw a bag and fell in love and despite the total price with p and p which wasn't cheap I brought it. Id heard nothing and received nothing 2weeks later so I emailed. The response basically said they'd back ordered it and it was currently out of stock (ever though it let me order it saying it was in stock at the time). They said they'd let me know when it was back in. Heard nothing for a while so emailed again and got a short reply saying still not in stock. Anyway 4 more emails and 6months later to today I still have no bag. Its on its way and a am now awaiting the customs charge slip (I'm in the UK) to find out how much extra I need to pay to get the bag. Worst customer service. Don't shop here. Find the item somewhere else!