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After dealing with customer service they have confirmed what I already assumed. They are told to tell the customer what they want to hear even if its a lie, as long as it gets tem off the phone. And if You are wondering why you haven't got your parcel yet, they give You a song and dance around the question and if you ask again they offer to start a return for You. If Im wanting the parcel sooner why the heck would I want to return it when I finally get it. Know matter who You talk to they use the same sentences, They must be given a script of 5 lines to say to a customer complaint. They act like they care but they don't do what they say they are going to. Ive ordered atleast 10 times from them but never again.
Tip for consumers:
They lie. They tell you what You want to hear but do not follow thru. Their shipping is awful Ive yet to receive anything when they said I would.
Ge G.'s review of Wayfair earned 16 Very Helpful votes
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