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The resume templates are very useful, but beware of their cancellation scam!
I called the customer service rep to explain that I cancelled my subscription months ago, and I asked why am I still being billed? She stated that I didn't cancel my sub. I just deleted my account, (isn't that the same thing)? Apparently it is not, and they are hoping most people end up in this situation.
Looking at the other reviews it sounds like they are making lot's of money... Customer service is horrible... I don't recommend this company!
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Geenah C.,
I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Deleting an account means you will not be able to access any of your resumes, cover letters, or emails. This action cannot be undone. However, cancellation stops the auto-renewal.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Product team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer