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Gayle D.

1
Level 1 Contributor

Contributor Level

Total Points
234

About Me

Wish there was such a thing as customer service still!

2 Reviews by Gayle

  • Jollychic

11/26/15

I purchased a size large jacket that they said fit true to size. WRONG! Sleeves were so short and arms just as tight, I couldn't even give the jacket away. I got a return authorization which was at my expense no matter the size wasn't even close to true. Clothes are good price but it had better fit perfect or you are paying the very hefty price to ship it out of country.

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Jolly J. – Jollychic Rep

Greetings! Thanks for your order in our website, we are very sorry for the troubles here. May I have your shipping address in our website so we can locate the order and help you better? Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. Please apply a returning in My Account first, we will deal with it then. Also anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team

  • MobStub

10/16/15

I bought a set of queen sheets that would have a hard time stretching on a full bed. Customer service sent periodic emails about what I needed to do for a return or refund. The last straw came when they asked me to send a picture of the sheets NOT fitting my bed! Maybe I should count the number of stitches in the seams to see if they're right too? I told them I should not have to unmake my made bed to put their crappy too-small sheets on the bed, then take them off again, then remake my bed again, and then fold them all up again in the little plastic bag they came in. Chintzy sheets. I guess you get what you pay for. BUYER BEWARE! I would never recommend this company to an enemy!

Gayle Has Earned 14 Votes

Gayle D.'s review of MobStub earned 6 Very Helpful votes

Gayle D.'s review of Jollychic earned 8 Very Helpful votes

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