I have enjoyed this website and have found the video clips very helpful. I have ordered many products that were life savers for me and for my clients like the fir heating pads, the swingmatic chair, the back support and the joy back. I have also bought release the back pain book when it first came out and found the exercises very helpful. I ordered and tried heal and soothe but did not find it of any particular benefit to myself or clients being too mild. I have had excellant service from this company with fast efficient delivery. As with all things there are always going to be those not suited and also those for who this is a godsend. For now I am content with those products I have purchased and always listen with an open mind to the video clips ( you can never tell when you just might learn something!)