Gavin G.

I do not typically write reviews. But I feel compelled to warn off would-be customers of this sham of a company. I briefly perused some negative reviews below and agree completely.

They will not refund me for non-delivered flowers.

I am in the USA and placed an order to my girlfriend who is currently in Taiwan two weeks before the date i need said flowers delivered. I reconfirmed with an agent the day of to make sure that the flowers will be delivered. I was informed that they will deliver before 7 pm (similar story to another fellow displeased reviewer). My girlfriend even called that day and they said it would be delivered within an hour.

To our chagrin, flowers were not delivered. And customer service via online chat at first appears prompt and professional but is anything but. 2 days later they are still asking if I would like to upgrade and have flowers redelivered. They should know the importance of deadlines, so no, I do not need flowers delivered past the date from which I had ordered them for.

I am still waiting for a refund. And have taken preemptive actions by calling my credit card to put a dispute on this basically fraudulent charge.

Please do not place orders through this company or trust their satisfaction guarantee.