Gary S.

Ordered a roof rack system over the phone. Item came in 3 days as promised but the wrong foot kit.
Contacted their bogus offshore customer service department to get correct kit shipped overnight as I needed it the next day. They stated it was my fault because I ordered the wrong part number. Sad excuse because I didn't order by part number, I simply told them the model car I had. Their sales person did the rest. It went downhill from there. Ended up having to buy the correct part directly from the manufacture for an additional $75 plus shipping.
There is way more too it but it's not worth wasting another minute of time on these jokers.