This is Echo from Alibaba International Customer Service Team.
Based on the comment you posted, I understand that you are disappointed at search result coming up with the key words “Oxford bags trousers” and thank you so much for bringing this to our attention.
I ran a test with the exact key words and it turns out there are some listings of eco bags in the search result which is indeed quite confusing. I consulted with a specialist from the technical team and I would like to share it with you.
Firstly, as suppliers are mainly SMEs who are from different cultural and educational backgrounds, the key words they are using might not be as accurate as the ones native speakers or suppliers with better English background use, as you can understand.
Secondly, kindly note that we run regular checks for the posted products to ensure they abide by the rules and regulations of Alibaba.com.
Thirdly, I went into the product detail pages of the eco bags and found that they are all posted under the category of “Home > Products > Luggage, Bags & Cases” which, to some extent, means they are not posted under the wrong category on purpose. Therefore, you are suggested to try to select the category of “Apparel” after the search result came up.
Last but not least, if you have other confusions or suggestions about Alibaba.com, please feel free to contact us via our 24h live chat: http://service.alibaba.com/buyer/contact_us.htm. Our service specialists will do their best to assist you with your concerns.
It is our honor to have you as our invaluable customer and let us work together to make Alibaba a better trading platform!
Regards,
Echo
Alibaba International Customer Service Team
Gary Has Earned 2 Votes
Gary M.'s review of Alibaba earned 2 Very Helpful votes
Dear Gary,
This is Echo from Alibaba International Customer Service Team.
Based on the comment you posted, I understand that you are disappointed at search result coming up with the key words “Oxford bags trousers” and thank you so much for bringing this to our attention.
I ran a test with the exact key words and it turns out there are some listings of eco bags in the search result which is indeed quite confusing. I consulted with a specialist from the technical team and I would like to share it with you.
Firstly, as suppliers are mainly SMEs who are from different cultural and educational backgrounds, the key words they are using might not be as accurate as the ones native speakers or suppliers with better English background use, as you can understand.
Secondly, kindly note that we run regular checks for the posted products to ensure they abide by the rules and regulations of Alibaba.com.
Thirdly, I went into the product detail pages of the eco bags and found that they are all posted under the category of “Home > Products > Luggage, Bags & Cases” which, to some extent, means they are not posted under the wrong category on purpose. Therefore, you are suggested to try to select the category of “Apparel” after the search result came up.
Last but not least, if you have other confusions or suggestions about Alibaba.com, please feel free to contact us via our 24h live chat: http://service.alibaba.com/buyer/contact_us.htm. Our service specialists will do their best to assist you with your concerns.
It is our honor to have you as our invaluable customer and let us work together to make Alibaba a better trading platform!
Regards,
Echo
Alibaba International Customer Service Team