This place is a joke! Everyone needs to know that it is more of a scam than anything else. Do buyers know that the sellers dont get the shipping money! Tophatter takes all of the over inflated shipping monies! They are making more money on shipping than sellers are on their products. Current sellers are just filling the pockets of the bigwigs and nobody seems to care. Customer service? Really? They have no clue on what customer service is. Imagine, 2015 and you cant call someone there. You have to wait days for some type of form reply. Buyers and sellers alike should stay away from this site that is only to make money for tophatter. They dont care about buyers/sellers at all. It is a pathetic place with a lot of site issues, goes down all the time. And they keep all of the shipping money! No discounts to sellers or buyers. If a buyer does get a break on shipping it is in the form of a credit, not even a refund. This place is a joke