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Banggood continues to evade my request to return 4 items that do not meet our needs. I have furnished them with videos (3 weeks ago which you have acknowledged). I am tired of this growing ridiculousness of not providing satisfactory customer service.
Gary L.'s review of Banggood earned 7 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Gary L.,
We are sorry for your unhappy experience at banggood.com.
For the product problem, we need the photo/video evidence to find out the exact problem and offer customer the suitable solution.
Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future.
We can do nothing without photo/video evidence.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team