Gail H.

Such a useless company, really bad customer service. Very quick to take money out of your account without warning. I don't remember giving them permission to keep my credit card details anyway. They trick you into going ahead with a service promising money back guarantee if not satisfied printed clear as day for you to see but then in a sneaky way (information you have to go looking for) will tell you it doesn't actually apply to you.
I asked them to mediate a situation whereby I paid $250 for a project that was not finished and I couldn't use. They were not able to do this simple request for me. Pretending to care about the customer but did nothing to validate their words. If you do use freelancer there is a company called Afterteam on there based in Sofia, Bulgaria managed by Mr. Kosev. This person will gain your trust and confidence, take your money and then leave you stranded without following through on his promises. I'll never use freelancer again!