I will never use Fandango again. We bought $70.00 worth of tickets and one of our party had to go to the emergency room with a serious medical problem. I called (after searching), listened to a long list of items and got a representative (who was fine--not great, not bad) who explained that they do not refund for any reason (ER?) but that if I buy the same number of tickets for another showing within 48 hours, they will credit me. I have a friend in the ER and some obligations there and I will not know within 48 hours when I can take 4 people to the movies. THERE IS NO ADVANTAGE TO BUYING WITH FANDANGO, unless one expects the film to be sold out and there is much to lose.