I purchased 4 shirts from Sammydress. When I received them, the material was cheap and thin, I did not like them and wanted a refund. I called several times, always busy, also the chat line. I emailed them several times, it took them awhile to reply. I told them I would return the items and I want a refund. They still have not told me how to return the items and I still have not gotten a refund. Plus I did not know these items were coming from China. I would never order anything from Sammydress again, they are horrible. I am buying American made!
Dear Gail,
Thank you for notifying us of your complaint.
We very much regret issue and are fully committed to resolving it to your satisfaction.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/