I've bought 2 wigs from this site and was disappointed both times. They don't look anything like the picture, they took a long time to get here (which I knew they were coming from China, so I expected that) and the last one, which I received today, was NOTHING like the wig I ordered. It's like they sent me the one they wanted me to have instead of the one I ordered. I will NEVER order from this site again, NEVER and I am going on social media to tell everyone else not to order from here either.
Dear Gail,
We regret that the issue has occurred.
Rosewholesale offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.rosewholesale.com/m-article-id-16.html.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
Thank you very much for your understanding.
Yours sincerely,
Rosewholesale.com Customer Service