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On the front, Comgateway looks good with decent shipping rates. I have shipped with them several times and there were no issues with them until i had some shipments from Amazon. Comgateway blocked the account and claimed that the packages have been returned to Amazon.
I contacted Amazon a week later on the returned packages and to my surprise, they informed me the packages were indeed returned BUT Comgateway actually contacted Amazon and got them to refund the purchase costs to their account instead (in the form of GIFT CARDS).
Despicable actions by the company. Read through the reviews and you will find some with similar experience
Updated on 23rd April: Comgateway tries to act innocent in this case. I agree when there is no problem, the company is pretty good however these incidents (couple of others, You know it CGW) shows how despicable the company is. Contacting Amazon to refund the return to their account since they are in actual fact the recipient and not us. BEWARE OF CGW SCAM.
Tip for consumers:
They are a scam
Gab T.'s review of comGateway earned 16 Very Helpful votes
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Sent very expensive pkg to them but ownership changed whilst in transit to them 6wks ago. I have...
I began using comgateway about 10 years ago. Initially I purchased quite a lot of items and the...
Hi there, we regret to learn that your experience with us was not aligned with your expectations. Do drop us an email at customerservice@comgateway.com, so we may be able to assist you better and for us to be able to look into this further. We are unable to help you via this platform, because we do not have access to your real name, or email address. We hope to hear from you soon!