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Ordered an ipad mini case back in early July for my daughter and it is already falling apart. I've emailed customer service to no avail and am currently sitting on hold trying to get through to resolve the situation. I agree with the other posters that they really need to focus on better customer relations. Awful!
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Hi Gabe. Thank you for letting us know about your order. Our return policy is 30 days. However, we do see that you did speak to a CS agent on 12/19 and were provided with a resolution since the returns period had expired. Please feel free to let us know if you have ay further questions or concerns. Thanks.