Gab C.

These guys are absolutely terrible. I ordered the wrong model on my charger and realized it three days later, but thought it was okay because my "same day shipping" package hadn't been shipped yet. I called to cancel, and the girl was like, "Oh, well, the page just hasn't been updated yet. It shipped today. Just return it once you get it." So I called once I received the package, and they sent me the return information. I followed it, and was exchanging emails regularly about the return and refund with customer support. My tracking number said they received my charger back on 2/14, and strangely enough, that's when customer service stopped replying to my emails. I'm going to inundate them with phone calls, and if that doesn't work in getting my money back, I'll happily go through the Better Business Bureau. It's only $28, but it's the principle of it. This site is run by scam artists who don't believe in a proper business model, and I will jump through whatever hoops I have to in order to get my money back. Absolutely stay away from these hacks!