Bought a couple items from this site and paid for the express shipping option which said it would take 1 day, it ended up taking 7. When I sent an email complaining, they basically did nothing. Refunds are also difficult and time-consuming compared to other online shopping sites but I did end up getting my refund. Don't ever bother with the customer service email, because if they do reply it's just some bs answer; call them instead. But overall I would not recommend shopping at this site, renfunds are just too stressful to be worth it.