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Freelance W.

Contributor Level

Total Points
185

2 Reviews by Freelance

  • PlayerAuctions

6/24/17
• Updated review

The buyer whom scammed me lost the case.

Now, my issue is it's been four days since my other disbursement should've been processed. I wrote a ticket almost 2 days ago and haven't received anything from them yet.

Now, I should've received my disbursement regarding the buyer who scammed me by refunding right after delivery. Early this morning it should've arrived already but it's almost June 25 on my time and I haven't received yet. Not yet processed?! Oh my god.

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Hi Freelance,

I'm sorry to hear that you are still awaiting for your disbursement to come in to your account. I'd like to look into this for you and see what caused the delay. Can you provide me the order ID and your email address? Please send them trough private message for confidentiality of your information.

Looking forward to resolving this matter for you. Thanks!

Update!
6/17/17
• Previous review

I won the case because the buyer can't provide enough evidences.

I'm good with that, but here comes another problem.

It takes you so much time to reply. Why don't you have the Live Chat anymore :/.

Until now, I haven't received my disbursement order since June 20. It should've been disbursed that time, but until now (June 24), I still havent received any dollar.

Second disbursement, this disbursement is from the guy who tried to refund the money. The case is closed, as I have said I won. It should've been dibursed this morning but until now, I have not yet received my money.

I sent you an email and twitter message. Can you EVER NOTICE ME?

Rate: Your customer support is very very unsatisfying.

Tip for consumers:
Always be sure to take videos of your transaction. I made a mistake.

Service
Value
Returns
Quality
Thumbnail of user playera1
Support T. – PlayerAuctions Rep

Hi there! I am sorry about on what happened to your account. I'd be glad to be of help, I would need more information about your concern so we can narrow it down.

Please provide the Order ID and the email address you used in sending an email to us via private message. I am looking forward to your reply. Thank you!

Regards,

Hayley
PlayerAuctions Customer Support

  • Freelancer

4/12/16

Nonpayment of an invoice. I'm so mad, I sent too many updates on my existing ticket, and I think they DON'T HAVE PLAN OF it GETTING RESOLVED. The only way you can get five stars from me is FIX YOUR CUSTOMER SUPPORT. I even voted your website as the best one in Webby Awards. LIKE What the f***

Update: Worthless message.

Nothing happened. Even the rules that my employer broke, nothing happened at all.

Because their reason is "Freelancer is just a sht platform.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mandym6
Jielyn L. – Freelancer Rep

Hi, AJ. Lara here from Freelancer.com. We would like to apologize for the delay in response. Kindly refer to your ticket (YHQ-418-43081) as this has been updated already. Thank you and take care.

Freelance Has Earned 5 Votes

Freelance W.'s review of Freelancer earned 3 Very Helpful votes

Freelance W.'s review of Freelancer earned a Well Said vote

Freelance W.'s review of PlayerAuctions earned a Fraud Buster vote

Freelance hasn’t received any thanks yous.

Freelance doesn’t have any fans yet.

Freelance isn’t following anybody yet.

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