First off this is how you keep repeat customers!
After having not receved my purchase on time for Christmas ( "Arrow, you have failed this Kitty"tee) for my archery oober fan daughter. I was asked to rate the service and would i use Redbubble again?
I said no!
Within 24 hours Vivian ( redbubble rep who was very nice)
Issue a refund for the shipping price,
As a buisness owner, i was very impressed with thier business ethnic.
Good job vivian and the owners of Redbubble, i will now use you all the time
Fred