I misspelled a last name on a reservation. 24 hrs and 24 minutes later when I called to correct it they wanted to charge me $150. After going through what must be the cheapest call center in India for 45 minutes I decided to call the airline direct (Star Peru). It took 5 minutes of broken Spanish and a very helpful non English speaking lady to find out that all I have to do is go to the counter and pay $5 to change the spelling. Plus, I found out, it would have been cheaper to go directly through the airline website then through Cheap-o!