Ordered on Jan 1 2014, was told my items were shipped on Jan 2 2014, now it's Feb 4,2014, still haven't received my items, no tracking number was provided, contact them without any response. Will have to contact my credit company soon and will never buy from them even if the product is FREE, lousy customer service, the live chat is useless. STAY AWAY from this Deal Extreme.com, unreliable, fraudulent practice, cyber con artist!