Fred B.

I really liked my ThinkPad X1 Carbon laptop. After only 3 months it won't charge, and I can't get Lenovo to fix it. They're telephone support is so bad that I can't even describe it. I've spent over 3 hours on hold and have been "disconnected" 3 or 4 times. I sent it in once (after a lot of difficulty) only to have it sent back to me STILL BROKEN. I'm either going to have to pay to get it fixed locally or put it in the recycling. I simply can't believe how bad Lenovo support is :(

I recently tried reptilebasics.com, for the first time, to order some supplies online. Shipping was fast.
Products were exactly as described. Pricing was very reasonable. I recommend Reptile Basics Inc..

Just got a very expensive piece of exercise equipment from Stamina Products. They forgot to put ANY assembly hardware in the box. When I called to try to get the nuts, bolts, screws, etc... an obnoxious and rude customer service rep hung up the phone on me. I can't review the equipment because I can't assemble it. They're gonna love the way this thing goes back in the box to return for a refund :)

While utilizing the latest technologies, Zappos still seems to believe in "old fashioned" customer service. Their return policy can't be beat (reflected in merchandise costs). Their telephone support is OUTSTANDING with very short waiting times. The phone support personnel are also very polite, effective and a pleasure to deal with. Kudos to Zappos!

They continued to charge my credit card for 3 months after I closed my account, in person, at the gym when I turned in my key. When I wrote the business owner and explained their mistake, he offered to reimburse the charges for only 1 month. I guess he expected to pocket the rest of the money. I did resolve the issue through my credit card company, but do you really want to join a gym that treats customers this way?

Sonicbids is a Social Music Marketing platform that connects bands, promoters, consumer brands and music fans. Sonicbids helps you set up an Electronic Press Kit (EPK) for easy submission of your music, videos, lyrics, and photos to anyone in the music industry. Sonicbids also provides significant information and opportunities to enter music contests, lyric contests, music critiques, concerts, festivals, recording contests, etc... It also lets you monitor your EPK and song traffic/hits/listens. Considering that many music industry entities won't (and justifiably so) accept hard copy CDs and press kits any longer, Sonicbids is a fast reliable, professional looking, and environmentally friendly option. Sonicbids may be worthy of a 5 star rating, but I am uncertain as I haven't yet learned to utilize all of its services (e.g., Facebook synchronization, set requirements, calendar events). Definitely not a scam.

BUYER BEWARE!
Heres a job posting for Hearing Life describing the kind of specialist they want to sell you hearing aids. A link is provided below, so you can read the job posting yourself. Imagine your hearing impaired mother, grandfather, friend dealing with SALESMEN with persuasive negotiating skills to influence outcomes (to) perform sales expansion actions.

Job Summary:
Establish favorable community presence, referrals and sales; solidify leads from events into new accounts. Develop, implement and internally share additional creative marketing/sales strategies to grow business and enhance shareholder value. Perform sales expansion actions. We are determined to continue along our ambitious future growth path.

Key Competencies Required:
- Proven marketing, sales and business growth success
- Persuasive negotiating skills to influence outcomes
- Business development focus; marketing presence

http://www.audiologyonline.com/careers/view_listing.asp?job_id=9218