Franseene M.’s Reviews of NoMoreRack & more

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NoMoreRack

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“My experience has been terrible”

12/18/13

My experience has been terrible. I ordered my husband a Christmas gift from NoMoreRack 3 weeks ago. They say 10-14 business days. I have not heard a word from them about a shipping date nor do they promise to have it to me by Christmas Eve. There is no phone number... all I have got is computer generated email. Tomorrow I will be at my bank to dispute the charges. Also, contacting the BBB. This is the worst company that I have ever dealt with... Lesson learned...
Never again!

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Thank you

Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.