Customer Service stinks. Placed an order Monday at noon for two pairs of pants. By evening I changed my mind and called to cancel. Was told it was too late already shipped. I emailed Customer Service and they said it was too late. Called Customer Service again Tue morning and they said it is in process and can't be canceled. I told them I was only shipping it back and the only ones gaining were the Post Office - but no matter. On Wed rec'd an email saying it had been shipped. They have certainly LOST a customer here.