We had a Nor Easter Blizzard on sat Jan 23rd. My tickets were for sun Jan 24th@ 2:00 pm I live on Long Island. The show was rescheduled for 4:30PM I was bringing 2 kids, the roads were not safe to drive that distance. I spent over $250.00 on tickets and in my words unfairly ripped off. I feel ticket network should be fair, and refund me my money, or give me credit towards an upcoming event...
Hello Frank. I am sorry to hear that the storm cause issues with your travels. The actual status of an event is determined by the venue and the promoters of the show. We here at TicketNetwork would not have any control over if they have the show go on or not after a major weather event. It does look as we attempted to reach out to you to apologize for this situation, I am sorry if you didn’t get our messages yet. Could you reach out to us at customerservice@ticketnetwork.com so that we can address this matter?