I purchased a Facial steamer with Magnifying Lamp on April 2012 after several weeks they send me a Magnifying lamp and told me that's what you ordered, after several e-mails and proof that this is wrong item, I found out they do not have my item any more in warehouse and they are not willing to give me my money back eventhough that I returned the item back to warehouse and paid the shipping from my pocket too. This company realy is a highway rubbery.
Frank,
We were not able to refund you directly as you put in a dispute for payment with your credit card company on the day that you shipped it back without notifying us. We had previously informed you that we would work with you to get a suitable product and then you informed us you had disputed the charges. Unfortunately, once a dispute has been initiated the credit card company informs us directly NOT to process a refund as the amounts may come out as double.
Thanks,
Artie