I placed two orders from Banggood for the holiday season and I received my products in a very reasonable timeframe. The products came in protected standard shipping boxes which is expected. I am very satisfied with my purchase. I e-mailed Customer Service about a status of delivery on one of the products that was already in transit and was e-mailed back professionally with acceptable status and a kind response. I plan to purchase from Banggood in the future and will recommend them as a trusted source.