Frank B.

I ordered an item which was priced at $250. I waited three weeks, all the time watching its progress through their system. Finally, after waiting for it to be "processed" before shipment, I call to find out what was going on. The item was "back ordered." They didn't know when another shipment would come in. Looking at their catalog, I found the exact same item for almost $100 more than I paid. It dawned on me that I was not going to get the item I ordered. I could, however, order the more expensive item and receive it promptly. I had no recourse except to cancel the order. I had paid through PayPal and I notified them. I'm waiting on a refund now. Caveat Emptor - Buyer Beware.