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Francisco C.

Contributor Level

Total Points
82

1 Review by Francisco

  • GiftsnIdeas

10/31/14

They charged my credit card and never delivered the gift. I have tried to contact customer service and they only answer with standarized sentences. I have been asking for a refund for more than a month. Giftsnideas, basically, are thieves and they donĀ“t care about customers.

Tip for consumers:
Never buy in giftsnideas

Service
Value
Shipping
Returns
Quality
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Grace N. – GiftsnIdeas Rep

[GiftsnIdeas Rep] Dear Francisco,
I am Grace from Giftsnideas.com. We sincerely apologize for any inconvenience caused. Our customer service team has been prompt in replying to a very large number of queries all day and night. However, there might be a little delay in addressing few orders. We are aware of it and we have up-scaled the customer support system in order to be prompt in replying to each inquiry.

In-case, your concern is not yet addressed, we would request you to drop an email to customerservice@giftsnideas.com or to me at grace@giftsnideas.com. We will definitely look into it, verify and provide you with best solution.

We at Giftsnideas.com ensure 100% customer satisfaction. We are always here to listen, understand and provide you with best solution. Thank you!

Best Regards,
Grace
Giftsnideas.com

Francisco Has Earned 2 Votes

Francisco C.'s review of GiftsnIdeas earned 2 Very Helpful votes

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