Put an order in with them and all of a sudden the product ordered was not in stock. I told them to just refund my money. They kept giving excuses as I continued to say no, no, no. Finally, I put a stop payment in on them with a bad review. They thought they were pretty smart until this point. Then, they promise to refund me, "if you mam remove bad review". In order to get my money back, I told them I would. Took them a bit but they did refund me and I did NOT remove my bad review.
Dear Francine,
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order, we have full refund to you via paypal, please kindly check your paypal account about this.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Yours sincerely,
RoseWholesale Customer Service