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Francine F.

1
Level 1 Contributor

Contributor Level

Total Points
231

2 Reviews by Francine

  • CareCredit

1/2/24

I made arrangements with this company to pay. Paid all of it and now they are hounding me for the rest of the money which was total interest.
Their foreign language people they have are disgusting.
I had a bad heart attack and talking to these people make my heart race so bad. I'm trying to get by on very little and they get their jollies out of upsetting people.
I paid for 9 years.
Don't even use this company.

Service
Value
Quality
  • RoseWholesale

3/29/15

Put an order in with them and all of a sudden the product ordered was not in stock. I told them to just refund my money. They kept giving excuses as I continued to say no, no, no. Finally, I put a stop payment in on them with a bad review. They thought they were pretty smart until this point. Then, they promise to refund me, "if you mam remove bad review". In order to get my money back, I told them I would. Took them a bit but they did refund me and I did NOT remove my bad review.

Tip for consumers:
Rule of Thumb: If it looks to good, it probably is.

Service
Value
Shipping
Returns
Quality
Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Francine,
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order, we have full refund to you via paypal, please kindly check your paypal account about this.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Yours sincerely,
RoseWholesale Customer Service

Francine Has Earned 11 Votes

Francine F.'s review of RoseWholesale earned 5 Very Helpful votes

Francine F.'s review of CareCredit earned 6 Very Helpful votes

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