Franchesca H.

Summary: I would only recommend this webstore to see a great amount of rockabilly clothes in one place. When you see something on their site that you like, the manufacturer is listed. Go to the manufacturer's site and buy direct. This company is just an ordering service that sends your order to the manufacturer to ship out. I ordered 3 items and all 3 shipped from different companies and cities in CA even-though RebelCircus is in NY.

I ALMOST DIDN'T GET MY PACKAGES!
1. They didn't tell me or explain on their site that everything comes Postal Service. I have a postal address and a separate shipping address. When asked for my shipping address, that's what I gave them.
2. They F'd up my address so badly that the post office almost sent all my packages back. The computer program they used, only had the Address Number, City, State and Zip... they OMITTED the street name completely! Thank goodness I had the tracking numbers to give my post master and they knew to look for these.
3. Because of the hassle I had to pay my Post Office $3 per package in extra postage... that was $37 total for 3 packages when all was said and done.

Returns have to be shipped to NY and it takes 2-3 emails to get an RMA, even-though they say you can't get a refund if you don't ship back in 7 days. It's like they force you to wait so you miss the return deadline.

No phone call or direct person to communicate with via email.

Positives:
The high waist navy pin-up shorts fit like a dream!
The nautical sundress is very cute and flattering.
Quick shipping for Viva Las Vegas... just wish the packages were shipped to the right address.