I recently joined My Heritage as a paid subscriber and I am so happy with it. I was sorry to see that there were so many complaints regarding their DNA reports. I did not take a DNA test so cannot comment on this. However, I managed to make a complete mess of my family tree on My Heritage. Being very 20th century, technology wise, I called technical service. Olivia patiently helped me correct my tree and showed me so many tricks. As many as I could absorb at once. As an added bonus, she helped me research a long deceased relative and I was able to find that he was on a Geni family tree already started by a relative in the "old country". I am excited that I will be able to add him to my tree and hopefully contact the Geni member on whose tree he is listed.
In summary, I need to say that My Heritage has opened a new world for me.
Hi Frances, I’m so sorry for any confusion regarding our program. I have gone ahead and issued a refund for the remaining charges, please allow 2-5 days for that to post to your account. If you have any questions you can email me at mprocaccini@FreeShipping.com or call me directly at 860.358.9198 x237. You can also call our toll free number who is available 24/7 at 1.855.226.7047.
Thanks!