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frances b.

Contributor Level

Total Points
101

1 Review by frances

  • Booking.com

10/27/14

Booked in to this filthy hotel on sat could not have slept in the allocated room it was disgusting iv never smelt anything like it asked for money returned was meet with a very abrupt receptionist/manager 3 star I wouldn't give it 1 waiting on Booking.com to answer why this slum is on there web site

Tip for consumers:
Beware do not book this

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Bookingcom T. – Booking.com Rep

Hi Frances,

I'm sorry to hear of your experience. Could you please provide your booking number so I can help address your complaint?

Regards, Kelly
Booking.com Customer Service Team

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