I started a trial with Livecareer, which was not a problem. However, after finding out that my company is going to give me help with job relocation, I decided to quit before the trial was done and sent an e-mail to them through their website. I did not get a confirmation e-mail. MAKE SURE YOU DO! I left for vacation immediately after and did not notice until I got my statement this week I have been charged 2 months dues even though I haven't used the site. If there is no confirmation the automatic payment kicks in. Be forewarned.
Hi Floyd B.,
I’m very sorry that you have had this experience with our service. However we did not receive any cancellation request within the 14 days access. Our records shows that your subscription was just cancelled today. A confirmation email has been sent for your records. Rest assured that you won’t be billed any further.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me again directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer