fk k.

Some things to consider:
1. If you buy return merchandise, it may be non-functional.
2. You will get some lots of lemons.
3. You absolutely do not open a paypal dispute or credit card dispute unless absolutely necessary or your account will be closed.
4. only buy from the few specific big seller id "onlinereturn", "Acer", "Sony", "liquidationresale","techexess", "globaltech" etc

Pro:
Fast, readily available customer service.
Very fast handling time
Easy to use website.
Warranty is great in which prepaid labels are provided for you.

I buy electronics for resale, around 25-50 lots per month and it has been quite profitable and now accounts for ~25% of my inventory.

I've had to open dispute on about a dozen lots and was always treated fairly. All the complaints you see are clearly people who are just small time newbs trying to get rich.