Fiona B.'s Profile

I ordered a DVD form this website three weeks ago, they sent an email to say it had been despatched straight after i placed the order. I emailed them back four days later to let them know it hadn't arrived and they promptly replied to assure me it would be with me the next day. Three weeks later I still have no DVD and they have ignored four more emails and a voicemail.

I must now add that a month on from the site saying that they had dispatched the DVD, it has arrived! This was a most unexpected surprise as they did not return any calls or emails!