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HORRIBLE SITE! I OPTED FOR THE ONE OFF PAYMENT NOW I VE DISCOVERED THEY HAVE BEEN CHARGING ME FOR THE PAST 6 MONTHS> DISGUSTING
Ff F.'s review of LiveCareer earned 3 Very Helpful votes
ff hasn’t received any thanks yous.
ff doesn’t have any fans yet.
ff isn’t following anybody yet.
Empty.
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Greetings FF F. We are very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@livecareer.com if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account and provide you with a timely resolution.
Best Regards
Anna
LiveCareer