Felicia B.’s Reviews of DressLily & more

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“Horrible never received my merchandise”

8/21/14

Horrible never received my merchandise. The customer service number always goes to voicemail and they give you the run around when you contact them by email! DONT ORDER FROM DRESS LILY EVER! YOU WILL REGRET IT! I wish I could give a negative star.

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I wish I could give a negative star

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CustomerService R. – DressLily Rep Over a year old

Dear Felicia B.

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize.

Could you please kindly give us your order number so that we can check for you?

We apologize for the inconvenience and we are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com