A week to process my order and they won't respond to my emails. This website is fraudulent they only took my money and will never ship my merchandise. What a shame
Dear, i am really sorry for the long processing time, and beg your forgiveness. But dear, normally we need 2-4 business days to prepare the order to control the quality. Hope you can kindly understand.
We are truly sorry that your experience with CNDirect did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Cici
Customer Service Department
Federica Has Earned 8 Votes
Federica F.'s review of CNDirect earned 8 Very Helpful votes
Dear, i am really sorry for the long processing time, and beg your forgiveness. But dear, normally we need 2-4 business days to prepare the order to control the quality. Hope you can kindly understand.
We are truly sorry that your experience with CNDirect did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Cici
Customer Service Department