Thumbnail of user federicaf1

Federica F.

Contributor Level

Total Points
88

1 Review by Federica

  • CNDirect

6/4/14

A week to process my order and they won't respond to my emails. This website is fraudulent they only took my money and will never ship my merchandise. What a shame

Thumbnail of user cndirects
CNDirect C. – CNDirect Rep

Dear, i am really sorry for the long processing time, and beg your forgiveness. But dear, normally we need 2-4 business days to prepare the order to control the quality. Hope you can kindly understand.
We are truly sorry that your experience with CNDirect did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Cici
Customer Service Department

Federica Has Earned 8 Votes

Federica F.'s review of CNDirect earned 8 Very Helpful votes

Federica hasn’t received any thanks yous.

Federica doesn’t have any fans yet.

Federica isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jol135
jo l. reviewed CNDirect
5/27/20

Received the incorrect goods. Customer service refuted they were incorrect even when photos and...

Thumbnail of user jackiek46
4/26/18

I ordered 2 pairs of Birkenstock shoes and never received them. I emailed them to find out where...