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Fayez M.

Contributor Level

Total Points
80

1 Review by Fayez

  • MyUS

2/28/15
Verified purchase

I was very pleased with MyUs customer service. Initially I issued a request to return a package that I have I received from amazon and as part of the request I was suppose to enter a link to the return label of the package. I did provide the link but the request was canceled the next day and I received an email telling my the the link for the return label couldn't be open. I replayed to the email with an attachment of the return label and I then contacted customer service to check everything is OK. I was attended by a girl named "Jessica". After I presented my case to her, Jessica was very quick in picking up my case and very prompt in resolving the problem. She promised me to take care of this in urgent base giving the situation I have been faced with. This has given me a confident that all of my packages are in good hand and that is why I am recommending MyUS for those who are looking for a good package consolidation service.

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