faye p.

I first used this company in 2013 brought a pair of boots after £35 came out my account I was not aware this was going to happen maybe I did not read the small print correctly apparently. Anyway I called up they agreed to cancel my card no payments were taken since until now February 2016. Apparently as I am on a VIP account they can take this payment? Really 3 years later and they took 2 payments within 2 weeks. I cannot see how a company has the right to take payments 3 years after paying as a guest for 1 item. They don't listen over the phone and just read their scrip's in front of them. Will not be using this company again. They are a joke and wont refund my money awful company