- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a faucet by Kingston on atgstores.com first time due to No Hassle returns. I was confirmed they will provide me UPS shipping labels (less cost) and will be deducted from the refund, so I went ahead to order. After I realized this faucet is not right for me, I called to return. I called them every day for four days to ask for UPS shipping label and was told all the time it would take 48 hours each time I talked to them. I requested to speak to a manager and she told me it would take 5-7 days. I was frustrated and was confirmed I would be get fully refund even over 30 days period. It had been 10 days and I still didn't get the label. I called them today and they told me they don't generate label particular for this manufacturer. If I know I have to pay higher shipping costs, I would not purchase from this website. Hassle Free Return! Wrong! All operators working there don't know what they are doing. I hate this store... Now, I have to pay half of the price of the item to shipping, and not sure if I am going to receive fully refund. I think I am going to file complaint with BBB.org
Fa G.'s review of The Mine earned 2 Very Helpful votes
fa hasn’t received any thanks yous.
fa isn’t following anybody yet.
Empty.
I ordered a bedspread from The Mine that the website said was in stock. After waiting almost a...
Hi Fa Q. We send you our sincerest apologies that you have had a less than positive experience with ATGStores.com. We wanted to extend some additional help to resolve your order issues and get you taken care of as soon as possible. Please email Escalationteam@atgstores.com with your order number and a member of our team will further assist you.