Asos is terrible their products often look nothing like the pictures suggest. Their customer service is even worst. When they no longer care to help you with your problem they stop answering your emails. When you return the products you can spend up to a month without receiving an answer or a refund. They partially refunded my returned goods and I have since been trying to get them to refund the rest but they keep replying my emails with automated ones. They products may seem good but it becomes a struggle once you need answers. They are extremely disorganized.