Eveleen P.

Not only did I have to wait several days to get a response, but when I finally did they wanted me to take the shoes out and take a photo of every angle to send them for a label to return. They then said I would have to wait 2 days in my email for this shipping label, print it out and bring it to FedEx and once FedEx scans the item then they will ship me the shoes I ordered. Sorry, but why do I have to $#*!ing wait for you to ship the correct shoes when it was YOUR MISTAKE. I WILL NEVER ORDER SHOES ONLINE AGAIN FROM JOURNEYS. Not impressed.

I think it's absolutely hilarious that so many are coming on here and saying how they charged their credit card for months without their knowledge. IF YOU WERE SMART ENOUGH TO READ WHEN YOU SIGNED UP, you would know that you have the option to skip each month between the 1st and the 5th so that no charges will be made on your credit card, and even if you forget and they charge you, it goes to any pair of shoes on the site! Why make a bad review simply because you were too stupid to read the agreement YOU made when you bought your first pair? Boggles my mind completely. I have had excellent service with this company, and would definitely recommend it to others! Such cute shoes, totally worth it. (: Never had an issue!