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Eva T.

Contributor Level

Total Points
83

1 Review by Eva

  • LiveCareer

5/19/15

Don't use this site. It is a rort. They tell you after you have paid $1.95 that you will start getting charged monthly at a rate over 10x your original payment. Then they tell you that if you want to cancel the service to go to "Settings" in your account... something that does not exist. After 15 minutes of searching, I eventually found where you could cancel. Even then, you could easily make a mistake and instead of cancelling the subscription, you end up deleting the account and still getting charged. I can say without a doubt this is one of the most misleading and deceptive sites I have ever encountered.

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Laura T. – LiveCareer Rep

Hi Eva T.,

I’m very sorry that you have had this experience with our service. On the account settings under the subscription, there’s a cancellation tab. Deleting means you will not be able to access any of your resumes, cover letters, or emails, and this action cannot be undone. However, cancellation stops the auto-renewal.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Eva Has Earned 3 Votes

Eva T.'s review of LiveCareer earned 3 Very Helpful votes

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