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Eva S.

Contributor Level

Total Points
85

1 Review by Eva

  • JJ's House

5/30/15

I purchased my wedding dress at JJs house. It arrived within 3 weeks, although there were several mistakes and the fabric used is not as it is advertised on the website. Certain detail on the dress is very beautiful, yet in its entirety there are several flaws which make it unwearable in need of a complete do-over. I would recommend that you rather purchase a dress from a more trustworthy and reputable online website or wedding dress store if that is your prefered method of purchase. In terms of prices, the prices are really great ( in this case is what you pay for is what you get literally) this however is not professional and there are places to buy more affordable- better quality dresses. I love the design and idea of the dress that I received- the beadwork and lace is excellent but there are other parts of the dress that were substituted with lesser quality fabrics and pieces sewn together as if it was a curtain. No craftsman ship. I have sent my JJ's house dress to a professional seamstress who will fix all the mistakes and turn it into the dress that I originally wished for when I saw the picture on the website- and it will still be a designer looking dress for a more affordable price :)

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JJ's House R. – JJ's House Rep

Thank you for your sharing.

Sorry that we did not meet your expectation this time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems.

Your satisfaction is the most important thing to us. We have contacted you and reached an agreement. We have sent you an email. Would you please confirm me back and share your new feedback?

For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

JJsHouse service team
Feedback@jjshouse com.

Eva Has Earned 5 Votes

Eva S.'s review of JJ's House earned 5 Very Helpful votes

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