Booked a room for Today the 26th of September, during the finalization online it changed my room to last friday the 19th of September. Now they will not do anything to help me, I dont want a refund just want a place to stay for the night before my wedding. As a business owner this is the most ridiculous customer service I have ever heard of.
Hi Evan,
I'm sorry to hear that and I would like to assist you. Could you please provide your reservation number? Once I have this information, I will contact the property and update you with the outcome.
Regards, Tal
Booking.com Customer Service Team
Evan Has Earned 4 Votes
Evan A.'s review of Booking.com earned 4 Very Helpful votes
Hi Evan,
I'm sorry to hear that and I would like to assist you. Could you please provide your reservation number? Once I have this information, I will contact the property and update you with the outcome.
Regards, Tal
Booking.com Customer Service Team